Support Ops

Auto-route tickets, sync logs, and prioritize issues for faster resolution, freeing agents to handle high-touch support and complex cases.

Categorise Support Tickets

Automate support ticket categorization with Alfred AI: define categories, map fields, and notify teams for streamlined, efficient support.

Automate feature request identification from support tickets with Alfred AI. Summarize, alert teams in Slack, and create tasks seamlessly.

Automate task categorization in project management, ensuring consistent, organized process, prioritized tasks, and team efficiency.